Thiti Pension Protection
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Terms & Conditions

These Terms & Conditions govern your use of the Thiti website and engagement with our pension protection legal services. Please read them carefully before proceeding.

Last Updated: 10 June 2026 Effective Date: 10 June 2026

1. Definitions

In these Terms & Conditions, the following terms carry the meanings set out below:

"Agreement"
These Terms & Conditions together with any engagement letter or service agreement entered into between you and Thiti.
"Service" / "Services"
The pension protection legal advisory and representation services offered by Thiti, including but not limited to Initial Pension Assessment, Formal Submission Support, and End-to-End Representation.
"We" / "Us" / "Our" / "Thiti"
Thiti, a legal services business operating at 22 Ratchadaphisek Road, Din Daeng, Bangkok 10400, Thailand.
"You" / "User" / "Client"
Any individual who accesses or uses this website, makes an enquiry, or engages Thiti for Services.
"Content"
All text, documents, graphics, data, and materials published on this website or provided to you in connection with the Services.
"Website"
The Thiti website accessible at thiti.pro and any associated pages.

2. Acceptance of Terms

By accessing this Website or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

  • ›You must be at least 18 years of age to use this Website or engage our Services.
  • ›You confirm that you have the legal capacity to enter into a binding agreement under the laws of Thailand or your country of residence.
  • ›If you are accessing the Website on behalf of another person or organisation, you warrant that you have authority to bind them to this Agreement.
  • ›If you do not agree with any part of these Terms, please refrain from using the Website or engaging our Services.

3. Service Description

Thiti provides pension protection legal services in Thailand. Our current service offerings include:

Initial Pension Assessment — ฿3,700

A measured first meeting to understand your situation and explain, in clear terms, what your pension entitlements involve.

Formal Submission Support — ฿5,800

Assistance with preparing and lodging formal pension submissions or objections, with careful attention to detail throughout.

End-to-End Representation — ฿7,900

Continuous legal representation across a pension matter, from documentation to formal proceedings.

The Services are primarily available to individuals and entities in Thailand. International clients may be served at our discretion, subject to applicable laws and professional obligations.

Service availability is subject to our current capacity and professional obligations. We reserve the right to decline to accept any matter at our reasonable discretion without being required to give reasons.

4. User Responsibilities

When using this Website or engaging our Services, you agree to:

  • ›Provide accurate, complete, and up-to-date information when submitting enquiries or engaging Services.
  • ›Notify us promptly of any changes to information that may affect the delivery of Services.
  • ›Use the Website and Services only for lawful purposes and in a manner consistent with applicable Thai law.
  • ›Cooperate with our reasonable requests for documentation and information necessary to conduct your matter.
  • ›Treat our staff and associated professionals with courtesy and respect.

You agree not to:

  • ×Use this Website to transmit any unlawful, fraudulent, or harmful material.
  • ×Attempt to gain unauthorised access to any systems or networks associated with this Website.
  • ×Reproduce, distribute, or commercially exploit any Content without prior written consent.
  • ×Provide false or misleading information with the intent to obtain Services under false pretences.

5. Intellectual Property

All Content on this Website — including text, graphics, design, logos, and documentation — is owned by or licensed to Thiti and is protected by applicable intellectual property laws in Thailand.

We grant you a limited, non-exclusive, non-transferable licence to access and view the Website Content solely for the purpose of understanding and engaging our Services. This licence does not permit you to:

  • ›Copy, modify, or distribute Website Content for commercial purposes.
  • ›Use our name, logo, or branding without written permission.
  • ›Decompile, disassemble, or reverse-engineer any part of this Website.

Any documents or materials you provide to us in the course of receiving Services remain your property. We retain rights to our own work product, subject to any engagement-specific agreement.

6. Payment Terms

Service fees are quoted in Thai Baht (฿) inclusive of applicable charges unless otherwise stated. Payment terms will be set out in your engagement letter.

Accepted Payment Methods

Bank transfer, cash, and other methods as agreed at the time of engagement. We will confirm accepted methods with you in writing before Services begin.

Refund Policy

Fees for work already completed are generally non-refundable. Unused portions of fixed-fee engagements may be refunded at our reasonable discretion. Please discuss any concerns with us directly — we aim to resolve matters fairly.

We reserve the right to suspend or discontinue Services if fees remain unpaid beyond agreed terms, subject to our professional obligations.

Disbursements and out-of-pocket expenses (such as government filing fees) will be communicated and agreed in advance before being incurred on your behalf.

7. Service-Specific Terms

The following terms apply specifically to the legal services provided by Thiti:

Scope of Services

The scope of work for each engagement will be confirmed in writing before Services commence. Changes to scope may affect timelines and fees, which we will discuss with you in a measured and transparent manner.

Client Co-operation

The quality and timeliness of our Services depends on the information and documents you provide. We ask that you respond to our reasonable requests within a reasonable time. Delays caused by incomplete information may affect matters and deadlines.

Confidentiality

We treat all client information as confidential and handle it in accordance with our Privacy Policy and applicable Thai professional obligations. Information shared with us in connection with your pension matter will not be disclosed to third parties without your consent, except as required by law or professional rules.

Timeline Expectations

We will provide estimated timelines where possible, but formal proceedings and government agency processes involve matters outside our control. We will keep you informed of progress throughout and alert you to any significant changes.

8. Disclaimers

The information presented on this Website is for general informational purposes only and does not constitute legal advice. Each pension matter is individual and outcomes depend on specific facts and applicable law.

  • ›We do not make representations about specific outcomes in any individual matter. Past matters handled by Thiti are not indicative of results in future cases.
  • ›The Website is provided "as is." We take reasonable care to ensure accuracy, but cannot warrant that all information is complete, current, or error-free at all times.
  • ›Third-party websites linked from this Website are outside our control. We do not endorse or accept responsibility for their content.
  • ›We do not accept responsibility for technical interruptions to the Website, including downtime for maintenance or circumstances beyond our control.

For advice specific to your pension situation, we encourage you to contact us directly for a proper assessment of your individual circumstances.

9. Limitation of Liability

To the extent permitted by Thai law, Thiti's liability to you in connection with the Services or your use of this Website is subject to the following limitations:

  • ›Our total liability for any claim arising under or in connection with these Terms or any engagement shall not exceed the total fees paid by you for the specific Service giving rise to the claim.
  • ›We shall not be liable for indirect, consequential, or special losses, including loss of opportunity, loss of income, or economic losses not directly caused by our breach.
  • ›We shall not be liable for matters resulting from incorrect or incomplete information provided by you, or for delays caused by circumstances outside our reasonable control (force majeure), including government agency delays, natural events, or legislative changes.

Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded under Thai law.

10. Indemnification

You agree to indemnify and hold harmless Thiti, its staff, and associated professionals from and against any claims, losses, costs, or expenses (including reasonable legal costs) arising from:

  • ›Your breach of any provision of this Agreement.
  • ›Your violation of any applicable law or third-party rights.
  • ›Your wilful provision of false or misleading information in connection with any engagement.

11. Termination

Either party may terminate an engagement at any time, subject to the following:

Termination by You

You may withdraw from an engagement at any time by notifying us in writing. Fees for work completed up to the date of termination remain payable. We will provide a clear account of work done on your request.

Termination by Thiti

We may terminate an engagement where required by our professional obligations, in cases of non-payment after reasonable notice, or where continuing the engagement would be inappropriate. We will handle any such situation with care and clear communication.

Provisions relating to intellectual property, liability, indemnification, and dispute resolution survive the termination of any engagement.

12. Dispute Resolution

We hope that any concerns can be resolved through open and respectful communication. If a dispute arises, we encourage the following process:

  1. 01.

    Informal Resolution

    Please contact us at [email protected] or by phone. We will respond within 10 business days and aim to resolve matters promptly and fairly.

  2. 02.

    Mediation

    If informal resolution is not achieved within 30 days, both parties agree to consider mediation by a mutually agreed mediator before pursuing formal proceedings.

  3. 03.

    Governing Law & Jurisdiction

    These Terms are governed by the laws of Thailand. Any formal dispute that cannot be resolved through the above process shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.

13. General Provisions

Entire Agreement

This Agreement, together with any written engagement letter, constitutes the entire agreement between you and Thiti with respect to the subject matter hereof.

Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any provision of this Agreement on one occasion does not waive our right to enforce it on any subsequent occasion.

Assignment

You may not assign your rights or obligations under this Agreement without our prior written consent. We may assign our rights and obligations in connection with a transfer of business, subject to appropriate notice to you.

Notices

Notices under this Agreement may be delivered by email to [email protected] or to [email protected], or by post to our address below. Email notices are deemed received on the next business day following sending.

14. Changes to Terms

We may update these Terms & Conditions from time to time to reflect changes to our Services, legal requirements, or operational practices.

  • ›Any material changes will be notified by updating the "Last Updated" date at the top of this page and, where appropriate, by direct communication to active clients.
  • ›We encourage you to review these Terms periodically. Continued use of the Website or Services after changes are posted constitutes your acceptance of the updated Terms.
  • ›If you do not agree with changes to these Terms, please discontinue use of the Website or contact us to discuss your engagement.

15. Contact Information

If you have any questions about these Terms, please reach out to us. We are happy to clarify anything that seems unclear.

Thiti

Office Hours

  • Monday – Friday08:30–17:30
  • Saturday09:00–13:00
  • Sunday & Public HolidaysClosed